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Executive Dashboards
EBSuite's Customizable dashboards provide instant access to the real-time analysis you need to run your business. Our dashboards provide critical sales, support case and activity metrics across every EBSuite module. Our animated Flash charts empower executives to identify trends and react.
Single page to manage your business
Confirm trends - react with confidence
Accurate performance reports
Instant real-time reports


Pre-configured, one-click customized dashboards provide decision making information for each role, from support representative to executives. This is presented on the "Main Page" to display critical metrics the instant they login. Support managers utilize the case charts to identify problems and increase service velocity. Executives utilize the case status and stages to predict future resource allocation.

Real-Time Reports
EBSuite's dashboards provide real-time analysis of your business. Reports give you the competitive edge in today's fast paced business world. Most reports enable drill-downs into the actual data to see each detail presented from the graph or chart.

Dashboard Exports
EBSuite's dashboard charts and reports are available for export in .PDF, HTML and CSV data in formats. Support managers now have the ability to instantly publish their reports to executives and support team members.

Case Tracking
Customer Web Portal
Knowledge Base - FAQ
Contact Management
Case Escalation / Alerts
Time Tracking & Billing
Customer Service Reports
Case Report Builder
Executive Dashboards
Asset Management
Activity Management
Mobile CRM Access
Enterprise Integration

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CRM Solutions Information
CRM Solutions Overview
Marketing Automation
Sales Automation
Customer Support
Project Management
Security and Technology
Automate Your Work Flows
Sales Automation Flows
Customer Support Flows
Project Management Flows
  CRM Solutions
.:  CRM Marketing Automation
.:  Sales Automation
.:  Customer Support - Help Desk
.:  Project Management
  CRM Platforms
.:  Sync: Microsoft's Outlook
.:  Enterprise Integration
.:  Mobile PDA CRM Palm & Blackberry
.:  Offline CRM
.:  Sync: Palm, Blackberry, iPod
  CRM Purchase Options
.:  On-Demand Service
.:  Private Hosted Server
.:  Application Purchase
.:  Commission Reseller
.:  Private Label Developer
  CRM Education
.:  CRM Customer Successes
.:  CRM Case Study
.:  CRM EBSuite New Features
.:  EBSuite Global Offices
.:  EBSuite's Customer Support

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