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EBSuite.com Integrated Modular Customer Relationship Management (CRM) EBSuite No Risk

Sales Account Management
EBSuite's Sales Force Automation (sfa) module enables your sales manager to control access to each customer's interaction history, including: marketing campaigns, sales opportunities, sales quotes and customer support cases. Managers can create sales teams and sales team leaders assigned to each account.

EBSuite's Notes History provides a complete "360-degree" view of your customers, enabling sales representatives to understand every interaction and interest. Enable them to build and maintain a strong and lasting customer relationship.

Fast start-up time for new sales representatives
Manage sales opportunities as a team
Improve customer satisfaction
Controlled 360-degree customer history


Integrated Modules Share Complete History
All customer history is organized and stored in one place - their contact record. From their initial lead generation marketing campaign to each sales opportunity, sales quotes, customer support requests or project tasks. All documents related to the customer are easily accessible.

Contact's Relationship Tree
EBSuite's automatic Tree View will produce a tree diagram or organization chart. Then it will allow you to drill further to show how each contact and/or organization is related to other contacts in your database. Discover new sales opportunities between existing customers and contacts or organizations in your database.

Identify Champions
Customer reference or referrals are a key to success, identify champions for future reference and support.

Team Sales Commission Rewards
Sales managers can create and assign teams to support each account, create roles for each member and track their achievements. Assign sales commission rewards for each member, based on a fixed or percent of each sale.

Sales Work Flows
Manage Sales by Email
Account Management
Contact Management
Lead Management
Territory Management
Opportunity Management
Sales Quotes
Customer Portraits
Sales Report Builder
Executive Dashboards
Asset Management
Activity Management
Product Catalogs
Sales Escalation
Document Management
Mobile CRM
Enterprise Integration


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CRM Solutions Information
CRM Solutions Overview
Marketing Automation
Sales Automation
Customer Support
Project Management
Security and Technology
Automate Your Work Flows
Sales Automation Flows
Customer Support Flows
Project Management Flows
  CRM Solutions
.:  CRM Marketing Automation
.:  Sales Automation
.:  Customer Support - Help Desk
.:  Project Management
  CRM Platforms
.:  Sync: Microsoft's Outlook
.:  Enterprise Integration
.:  Mobile PDA CRM Palm & Blackberry
.:  Offline CRM
.:  Sync: Palm, Blackberry, iPod
  CRM Purchase Options
.:  On-Demand Service
.:  Private Hosted Server
.:  Application Purchase
.:  Commission Reseller
.:  Private Label Developer
  CRM Education
.:  CRM Customer Successes
.:  CRM Case Study
.:  CRM EBSuite New Features
.:  EBSuite Global Offices
.:  EBSuite's Customer Support

  1.888.CRM.EBS0 or 1.888.276.3270 See it in Action! Contact: sales@ebsuite.com

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